Srv3 Maintenance Notice (Completed)

Dear Customer,This is a notification to inform you that maintenance is currently being performed on our srv3 hosting server that is expected to take 4-5 hours from now.It is advised not to perform any work on your websites during this time as your work may not be saved after this maintenance and may be rolled back.If you have any questions, please ...

DDOS Attack in Grace Server Indonesia (Resolved)

Dear Customer,We have been the target of large severe DDOS attacks. We are still waiting for the datacenter to get our client servers online. Unfortunately, there is no ETA currently however we will notify you once we are completely back online.We apologize for the inconvenience and thank you for your patience while we get this resolved.Best ...

Srv4 Emergency Protocol Migration - Server Upgrade (Completed)

Dear Customer,This is a notification to inform you that we are in the progress of migrating your account over to one of our recently upgraded servers.This is an "emergency protocol migration" as we have found the srv4 environment unsuitable to the quality standard that we would like to provide for our clients.The server specifications of the ...

Server18 Scheduled Maintenance Notice - March 15, 2014 (Completed)

Dear Customer,BlackLotus network engineering will be conducting infrastructure maintenance that will impact traffic on Saturday, March 15, 2014 between 13:00 - 17:00 WIB (GMT+7).During this maintenance, very brief interruptions are expected as traffic is re-routed.We thank you for your patience and apologize for any inconvenience this may ...

Scheduled Maintenance Server18 Notice - February 17, 2014 (Completed)

Dear Customer,BlackLotus network engineering will be conducting infrastructure maintenance that will impact traffic on Monday, February 17, 2014 between 11:00 - 15:00 WIB (GMT+7).During this maintenance, very brief interruptions are expected as traffic is re-routed.We thank you for your patience and apologize for any inconvenience this may ...

Scheduled Maintenance SRV4 Server – Sunday February, 16, 2014 (Completed)

Dear Customer,This is a notification to inform you that srv4 is going to be undergoing an emergency maintenance in the next day, lasting 1-24minutes to increase the memory allocation on the server which will allow for increased mySQL performance. This is an emergency protocol maintenance and has to be done as soon as possible to maintain ...

20Gbps DDOS Attack in S10 Server (Resolved)

Dear Customer,We have been the target of large severe DDOS attacks. We are still waiting for the datacenter to get our client servers online. Unfortunately, there is no ETA currently however we will notify you once we are completely back online.We apologize for the inconvenience and thank you for your patience while we get this resolved.Best ...

Server Unavailable – Emergency Reboot RS36 Server (Resolved)

Dear Customer,We need to inform you that the server has unexpectedly become unavailable and we were forced to reboot it. At the moment,  the server is booting up. Later on a forced file system check will be running on the server to find and fix possible errors in the file system caused by the ungraceful reboot.Estimated Service ...

Server18 Network Maintenance Notice - February 6, 2014 (Completed)

Dear Customer,This is a notification of the network maintenance that will be performed by our datacenter on Thursday, February 6, 2014 between 12:01 PM - 2:20 PM WIB (GMT+7). The maintenance involves upgrading the software version on several edge routers. During this time frame there will be two separate 60-120 seconds of network interruption. ...

Server18 Scheduled Maintenance Notice - February 2, 2014 (Completed)

Dear Customer,This is the notification for the scheduled maintenance that will be performed on Sunday, February 2, 2014 between 01:00PM - 02:00PM WIB (GMT+7).The IP addresses of the server will have to be modified. The change of IPs is necessary as we have implemented BlackLotus' DDoS protection for our network due to the previous attacks. ...