Scheduled Maintenance Server18 Notice - February 17, 2014 (Completed)

Dear Customer,BlackLotus network engineering will be conducting infrastructure maintenance that will impact traffic on Monday, February 17, 2014 between 11:00 - 15:00 WIB (GMT+7).During this maintenance, very brief interruptions are expected as traffic is re-routed.We thank you for your patience and apologize for any inconvenience this may ... Read More »

17th Feb 2014
Scheduled Maintenance SRV4 Server – Sunday February, 16, 2014 (Completed)

Dear Customer,This is a notification to inform you that srv4 is going to be undergoing an emergency maintenance in the next day, lasting 1-24minutes to increase the memory allocation on the server which will allow for increased mySQL performance. This is an emergency protocol maintenance and has to be done as soon as possible to maintain ... Read More »

16th Feb 2014
20Gbps DDOS Attack in S10 Server (Resolved)

Dear Customer,We have been the target of large severe DDOS attacks. We are still waiting for the datacenter to get our client servers online. Unfortunately, there is no ETA currently however we will notify you once we are completely back online.We apologize for the inconvenience and thank you for your patience while we get this resolved.Best ... Read More »

8th Feb 2014
Server Unavailable – Emergency Reboot RS36 Server (Resolved)

Dear Customer,We need to inform you that the server has unexpectedly become unavailable and we were forced to reboot it. At the moment,  the server is booting up. Later on a forced file system check will be running on the server to find and fix possible errors in the file system caused by the ungraceful reboot.Estimated Service ... Read More »

8th Feb 2014
Server18 Network Maintenance Notice - February 6, 2014 (Completed)

Dear Customer,This is a notification of the network maintenance that will be performed by our datacenter on Thursday, February 6, 2014 between 12:01 PM - 2:20 PM WIB (GMT+7). The maintenance involves upgrading the software version on several edge routers. During this time frame there will be two separate 60-120 seconds of network interruption. ... Read More »

5th Feb 2014